Frequently Asked Questions
Everything you need to know about our fine jewelry and services.
What materials are used in Adina Reyter jewelry?
We use only the highest quality materials, including 14k gold, sterling silver, and ethically sourced conflict-free diamonds and semi-precious gemstones.
How long will it take for my order to ship?
In-stock items typically ship within 1-3 business days. For custom or backordered pieces, please allow 4-6 weeks for production and delivery.
What is your return policy?
We accept returns on unworn, non-customized items within 14 days of delivery. Please note that all personalized and engraved pieces are final sale.
Do you offer jewelry repairs?
Yes, we stand behind our craftsmanship. We offer complimentary repairs for manufacturing defects within one year of purchase. Fees may apply for general wear and tear.
How should I care for my jewelry?
To maintain brilliance, clean your jewelry with mild soap and warm water using a soft brush. Avoid contact with perfumes, lotions, and harsh chemicals.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location.